Similar to the cache in your web browser, your Flash Player may also store data from visited websites locally on your computer. This data is called Local Shared objects (LSO), local storage or commonly "Flash Cookies".
Clearing your Flash Cookies may be useful when you encounter a technical issue with your Flash Player plugin.
To clear your local storage (Flash Cookies):
- Open your browser.
- Click here to open the Flash Player Website Storage Settings panel.
- Click "Delete all sites" and confirm.
This will clear your local storage across all browsers on your computer.
Exception: Google Chrome uses its own integrated plugin called Pepper Flash Player by default. If you are using Google Chrome, you need to perform this step separately in Chrome as Pepper Flash Player uses its own settings apart from the regular Flash Player plugin.